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Why is Elastic Search not working? Something I need to do to enable this in the OnDemand instance?

Question asked by Shafique Kassam on Dec 20, 2016
Latest reply on Dec 20, 2016 by Patrick Sullivan

I've taken some out-of-the-box modules and added custom fields to them. On the custom field creation screen, I select the dropdown for "Full-text Searchable" and give it a weight of 1.0 (Default).

 

Now that I've got data loaded into the module via the Import Wizard, I want to be able to search for keywords using the global search bar at the top of the screen. However, I cannot locate a single record using any keywords that I know are contained within a "full-text searchable" column.

 

Is there something that I need to enable to get this feature working? I went into the Schedule Indexer admin screen and allowed it to perform a full index, but still no search results are returned.

 

Please note I'm using the OnDemand hosted version of SugarCRM 7.8.

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