AnsweredAssumed Answered

Authentication with the Outlook Plugin

Question asked by John Johnston on Dec 13, 2016
Latest reply on Jun 28, 2017 by Chris Loxley-Watkins

We are running SugarCRM 7.7 on demand and using SAML for authentication into the site.  I'd like to leverage the same authentication when using the Outlook Plugin version 2.2, but get an "User Authentication Failed" message when I do.  Reading up on previous versions of the Outlook plugin, it appears that LDAP authentication was provided at one time so maybe it is no longer supported for the Outlook plugin?  Does anyone have any experience with this?  Looking at the documentation, it says that SSO is not supported but doesn't say anything about LDAP or SAML authentication not being supported.

Outcomes