AnsweredAssumed Answered

Creating a Custom Report, but Select Data Format is blank window

Question asked by Shafique Kassam on Dec 12, 2016
Latest reply on Dec 12, 2016 by Lori Arce

I've followed the instructions to create a custom report:

1) Created the custom query, which is valid and produces the results I need

2) Created the data format, where I selected the custom query (and left other display/formatting values at default)

3) Created the advanced report

 

However, when I select the advanced report and attempt to link the data format to it (which contains the custom query), the popup window that comes up is totally blank. No error messages or any content at all, just a blank window.

 

Any thoughts as to what I'm doing wrong to create a custom report in Version 7.7?

 

FYI it doesn't appear to be related to my browser since all other SugarCRM functions are working properly, including other popup windows.

Outcomes