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We are not able to send emails to external contacts

Question asked by Jacki Elek on Nov 2, 2016

when attempting to send an email to an external contact we get an error message back "Error:SMTP Error: data not accepted."  My first guess is that this is an SPF issue.  Does somebody know what SPF entry needs to be added to get this to work.  If that is infact the cause of the issue.