I have a customer that it doesn't matter what quote they try to download to pdf on their Sugar instance and it fails with the above error.
Has worked in the past for him.
However another colleague uses the same Sugar instance and the same login, but on a different workstation and can download a quote to pdf without any errors at all.
Tried Firefox and Chrome to connect to Sugar to see if that had any bearing, but to no avail.
Any help or guidance would be gratefully appreciated.