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Inbound Email always put team SugarCRM Administrator in Case How can I remove it.

Question asked by Autchara Chaiprom on Oct 17, 2016
Latest reply on Oct 30, 2016 by sidhu sidhu

Before I upgrade sugar from to, normally Case has been created and team will related with Inbound Email for each team.


Case A from email and set team is UK(primary)


But in my system it always put team SugarCRM Administrator because Case has been created by admin(Default from system)


CaseB from email and set team UK(primary),SugarCRM Administrator


How can I take off SugarCRM Administrator team?


Sugar Ent