AnsweredAssumed Answered

Issue in reports grouping shows users group multiple times sugarcrm 6.5.11

Question asked by Hemant Patil on Oct 14, 2016
Latest reply on Oct 14, 2016 by Hemant Patil

I have created a report for user wise calls wise disposition (custom field) and in output I got result multiple user groups for few users while on chart its a single vertical bar with accurate total of 2 groups found below for that same user.

 

Matrix Report created on calls,

Groups :User Name, Call Disposition 

Chart : Vertical Bar

 

How could we resolve this?

Outcomes