AnsweredAssumed Answered

Case Email Template - how to include Account Name variable?

Question asked by Gary Smart on Oct 16, 2016
Latest reply on Oct 17, 2016 by Ishani Lad

Hi,

 

I'm trying to create and email relating to Cases. How do I include Account information (with my test variables 1 - 5)?

 

 

This is the email template -

 

And this is the generated email -

 

Thanks in advance,

Gary.

Outcomes