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Can I force expansion of contact section when converting a lead

Question asked by ozchris on Oct 11, 2016
Latest reply on Oct 11, 2016 by ozchris

When converting a lead in Sugar Pro 7.7.1.0,  the page automatically creates the Contact, and collapses the Contact section, with the New Account section expanded, so you can enter the remaining details.

 

Our sales people keep ignoring the Contact details, so it only has the default information.

Which if they forgot to enter the address when it was a lead, means the contact also has no address.

 

Is there a way of forcing the Contact section to be expanded, when converting a lead?

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