Pop-up reminder for calls is working well.
But, the pop-up occurs 30 minutes before the call. Is it possible to change that to 5 minutes before for example ?
Many thanks in advance for your help !
In Admin > Studio > Calls > Fields > reminder_time, you can change the default to 5 minutes.
Hi Alan Apter
Thank you for your reply. That was easy !
And I also saw that we can change it directly when we create the task...
No problem. :-)
Actually, there are 3 ways of changing it :
- Dirrectly when creating the new task ;
- From the Studio (Admin > Studio > Calls > Fields > reminder_time, you can change the default to 5 minutes) ;
- From each users profile (Admin > Users > Edit > Advanced parameters, then it is possible to change the default time).
Alan Apter, see I should have looked further to find the solution myself...
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