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Lead assigned date and lead expiry date

Question asked by Jake Vernon on Sep 19, 2016
Latest reply on Sep 21, 2016 by Alan Apter

When a user claims a lead from the lead pool I am looking to add a lead assigned date and then calculate 21 days from there to add an expiry date to the lead.  Once the expiry date is reached, I am going to create a workflow that reassigns the lead to "pooluser" (our user that all leads are in if unclaimed)....Whats best practice for creating the date lead assigned, expiry date, and the work flow?