AnsweredAssumed Answered

Can I access via mobile browser or is app required?

Question asked by Jacquelyn Lane on Sep 8, 2016
Latest reply on Sep 12, 2016 by Offshore Evolution

When I attempt to go to the mobile site, my browser automatically prompts me to search for the app in the app store. Problem is, I'm on Windows Phone OS and do not have access to the app. Is an app required for mobile? 

 

I know a mobile website exists, as when I go to https://COMPANY.sugarondemand.com/mobile/ on my PC, I am able to login to the mobile version of the site. However, the site won't load on my phone. 

 

Can you advise? I am an admin trying to figure this out for my sales users. Most sales users will be on Apple or Android OS, and can download the app, but I'd like to be able to view/test the mobile site on my own phone if possible. 

 

Note: I am on Enterprise Edition 7.7

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