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How do i give a regular user access to Trackers modules?

Question asked by Monica Kadange on Sep 6, 2016
Latest reply on Jan 18, 2017 by scott haslam

We are using Sugar Version 7.6.1 and I am trying to give a regular user access to a Tracker Sessions report.

 

I have assigned the user to a Tracker role which has been configured as per the documentation here:http://support.sugarcrm.com/Knowledge_Base/Reports/Understanding_Tracker_Reports/index.html 

 

However the user still cannot access the report and keeps on getting the message "You are not able to access this report due to permissions restrictions"

 

Can you please help?

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