Inbound email not working although scheduler status Active

Hmm, try to turn debug level to debug, and check logs - maybe you will find some information(depending if sugarcrm is set to log some events during syncing). According to SugarCRM specification, POP3 connections are not supported officially by SugarCRM(http://support.sugarcrm.com/Documentation/Sugar_Developer/Sugar_Developer_Guide_6.5/Application_Framework/Helper_Classes/Configurator/Core_Settings/#allow_pop_inbound), although they should work? Any chances to switch to IMAP?

Firewall shouldn't be issue, because you were able to connect to POP server when you tested connection. 

Hi Autchara Chaiprom

All your schedulers will be run through cron.php this we need to set in through crontab.

Once check cron.php is set in your crontab or not.

Hope this Helps..!!

Best Regards

S Ramana Raju

Hi,

As Ramana said your crontab is not set. You can check this from cron.php.

Once the cron job is set, your schedulers will start running.

Best Regards,

RT

If everyone has same problem, try solution above might help 

But for me I knew why it not work.

Security team not allow me to use inbound email in this server they blocked some port.

Thank you for all solution