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Inbound email not working although scheduler status Active

Question asked by Autchara Chaiprom on Aug 29, 2016
Latest reply on Sep 12, 2016 by Autchara Chaiprom

Hi all,

I has problem with InboundEmail not work it not create cases although status is Active and email account is Active.


Last run: 29.04.2016



in config_override.php I added more config 

$sugar_config['allow_pop_inbound'] = true;


Test settings successfully.



Who has this problem before and things I should focus ?

I guess it may be problem from firewall but it over my ability to deal with it.


Sugar 7.6 Ent