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Inbound email not working although scheduler status Active

Question asked by Autchara Chaiprom on Aug 29, 2016
Latest reply on Sep 12, 2016 by Autchara Chaiprom

Hi all,

I has problem with InboundEmail not work it not create cases although status is Active and email account is Active.

 

Last run: 29.04.2016

 

 

in config_override.php I added more config 

$sugar_config['allow_pop_inbound'] = true;

 

Test settings successfully.

 

 

Who has this problem before and things I should focus ?

I guess it may be problem from firewall but it over my ability to deal with it.

 

Sugar 7.6 Ent

Thanks,

M

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