AnsweredAssumed Answered

Creating association to email at company level

Question asked by TCSTCS on Aug 19, 2016
Latest reply on Aug 30, 2016 by Alan Apter

Hi there, is it technically possible to change the behaviour on sugarCRM so that the association of an email at the account level is stored?

 

If we have a contact, John Doe, who works at ABC and has emails that are currently viewable at the account level and contact level and the contact then changes accounts and now belongs to XYZ we are updating the email addresses and assigning the new account.

 

The issue is we wish for those old emails to be linked to the old company ABC and his contact. They should not be viewable under the new company hence why adding the new email address and leaving the old makes if viewable under both.

 

Thanks.

Outcomes