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Technical Service Module

Question asked by Mark Potten on Aug 4, 2016

Has anyone written and Technical Service Module for their service engineers to record job sheets and repairs to instruments/products?


I am looking to design a work sheet in the form of a custom module that links to an existing module for Instruments to record any service work on that particular instrument as well and parts that were use during the repair and the time it took to complete the job.


I see this as being a sub module that linked to the Instrument Module.


Field needed would be 


Parts ( probably a sales module using the uploaded product items) - this is where i am really struggling to link in

Simple time in and time out fields 

related field to Instruments module - (relationship link - many to one)

description field of the issue

resolution text field - what was done to resolve the issue outlined above.