if I create a new call for a lead it sends automatically an invite via mail to the lead.
Is it possible to disable it? The lead should not get an invite to an internal follow up call….
I've tried this with Clea(without Customisations) Sugar Installation. When you log a call for a Lead, it did not send any message. I've just tested. Do you have customisations against Leads or Calls module?
Can you reproduce this issue with a clean(without customisations)?
If yes(or maybe i miss a point you have in your installation), can you please provide the steps so that i can reproduce here and then let you my findings.
EDIT: I've tested it on 220.127.116.11 Enterprise. Better if you could share your sugar version and edition.
Developer Support Engineer
thanks for your answer.
Sugar version: SugarCRM Enterprise, Version 18.104.22.168 (Build 360)
If i click on the plus:
the following windows opens. The lead is visible under attendees and gets an mail invite....
I'am doing exactly same thing. I'm not sure what i miss comparing to yours.
But I wanted to give you a heads up, save and send invite is an option next to Speichern;
I'm quite confused.
Only thing I can guess, if you have a customisations that accidentially calls "Save and Send Invities" when you click "Save" button.
thanks for the answer.
It is a on-demand instance. There were no customizations made.
I'll create a support ticket.
SugarCRM, Magento & WordPress agency
hanseflow Unternehmergesellschaft (haftungsbeschränkt)
This message and any attachment are confidential and may be privileged or otherwise protected from disclosure. If you are not the intended recipient, you must not copythis message or attachment or disclose the contents to any other person. If you have received this transmission in error, please notify the sender immediately and delete the message and any attachment from your system. hanseflow UG, Hamburg, Germany and any of its subsidiaries do not accept liability for any omissions or errors in this message which may arise as a result of E-Mail-transmission or for damages resulting from any unauthorized changes of the content of this message and any attachment thereto. hanseflow UG, Hamburg, Germany and any of its subsidiaries do not guarantee that this message is free of viruses and does not accept liability for any damages caused by any virus transmitted therewith.
Please consider the environment before printing this e-mail.
Retrieving data ...