if I create a new call for a lead it sends automatically an invite via mail to the lead.
Is it possible to disable it? The lead should not get an invite to an internal follow up call….
I've tried this with Clea(without Customisations) Sugar Installation. When you log a call for a Lead, it did not send any message. I've just tested. Do you have customisations against Leads or Calls module?
Can you reproduce this issue with a clean(without customisations)?
If yes(or maybe i miss a point you have in your installation), can you please provide the steps so that i can reproduce here and then let you my findings.
EDIT: I've tested it on 18.104.22.168 Enterprise. Better if you could share your sugar version and edition.
Developer Support Engineer
thanks for your answer.
Sugar version: SugarCRM Enterprise, Version 22.214.171.124 (Build 360)
If i click on the plus:
the following windows opens. The lead is visible under attendees and gets an mail invite....
I'am doing exactly same thing. I'm not sure what i miss comparing to yours.
But I wanted to give you a heads up, save and send invite is an option next to Speichern;
I'm quite confused.
Only thing I can guess, if you have a customisations that accidentially calls "Save and Send Invities" when you click "Save" button.
thanks for the answer.
It is a on-demand instance. There were no customizations made.
I'll create a support ticket.
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