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Emails are not sent through process author in sugarcrm 7.7

Question asked by Hemant Patil on Jul 25, 2016
Latest reply on Jul 27, 2016 by Hemant Patil

I have created process definition to send alert for case assigned to user but Emails are not sent.

Email settings are proper as emails are received from workflow on other module.

What may be the issue in process author?