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Emails are not sent through process author in sugarcrm 7.7

Question asked by Hemant Patil on Jul 25, 2016
Latest reply on Sep 17, 2018 by Jignesh Modha

I have created process definition to send alert for case assigned to user but Emails are not sent.

Email settings are proper as emails are received from workflow on other module.

What may be the issue in process author?