AnsweredAssumed Answered

In the summary view, how can I prevent users from seeing other user's emails?

Question asked by Alfred Holland on Jul 16, 2016
Latest reply on Jul 26, 2016 by Alfred Holland

I am using the Sugar CRM community edition 6.5.14. I have given all users viewing rights to all contacts and opportunities. Under the history section, they can see what emails have been sent, but they can't click through and read the emails from others, for privacy reasons of our customers. I can perfectly manage this with the role settings.

However, if they click the View summary button (in the History section), they can read through all the emails, also the ones sent or imported by others. Is there a way to prevent this? Or, as an alternative, can I remove the View summary button?