I have installed a fresh instance of SugarCRM 7.7.0.0. The instance works for an hour, and then it starts to give an error message (Unable to load the application), and loads nothing. I have reinstalled it a couple of times, but every time it gets stuck to this error after some time of installation.
There is no error in the console, and sugarcrm.log file is empty.
Hi,
Thanks for the time to answer this. There isn't any call failing in network
tab. all of them are status 200 OK.
The error reporting links seems helpful, let me try that.
Best Regards
Atif
On Thu, Jun 30, 2016 at 3:01 PM, Tevfik Tümer <sugarcrm-public@jiveon.com>
I've seen this happen on my locally installed 7.7.0 test instance as well, although I am not entirely sure why it happens. In my case, the only solution I have found so far is to restart my machine.
If I come across any more insights that might help, I'll share.
Thanks Angel Magana,
I have also installed it locally, I'll try to move it to my amazon server
account.
On Thu, Jun 30, 2016 at 9:02 PM, Angel Magana <sugarcrm-public@jiveon.com>
Hello All,
I am facing the same issue mentioned on this thread.
I attached the pictures of the errors I am receiving when trying to login into the CRM.
I really appreciate if anyone can give me any hints on how to resolve the issue.
Thank you all!
Someone found a solution, I´m facing same issue on 7.7.1.2 pro, after sometime working, randomly stops working ans application is unable to load,
I feel that for our clients I am always dealing with this regularly. Normally, the first thing I try to do is clear the cache and hope that takes care of the wierdness.
Then there is kind of a fork in the road, new version on existing platform or new platform.
If you know your environment (Lamp stack) is stable from a prior version, then check for things like disk space and memory on the outside. Depending on the SugarCRM caching mechanism I have see APC do thing like the above as well.
If you are deploying on a new platform then the environment is suspect. Even things, like having JSMIN on a version other than 1.2 can cause problems. So many times have I forgotten to check things like max_execution_time and other php.ini settings, so please double check your environment if it is new.
Real quickly I glanced and it seems that you are not even getting your METADATA back from the server.
You should check your .htacess file
I am in the same bind. Any suggestions that resolve the issue? I have seem some recommendations of steps to take but no definite solution. thanks
Hi Atif,
You must see some error in your php_error logs. There must be an error based on this issue.
Do you also see any api call is failing in your Chrome browser, Developer Tools > Network Tab?
PS: If you don't have proper php settings for php error_reporting, there is a recent discussion how to set this; Best practices : Error reporting in php.ini for sugar7.x and Troubleshooting Blank Pages or Partial Page Loads/#Troubleshooting Steps - Knowledge Base.
Best Regards
Tevfik Tümer
Developer Support Engineer