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How do I approve a Knowledge Base article?

Question asked by Sarah Harmeyer on Jun 28, 2016
Latest reply on Jun 29, 2016 by Sarah Harmeyer

I have created a process definition to require manager approval on all external articles. Once the article goes from Draft to In Review I receive an email stating "XYZ has assigned a document to you for approval and publishing." But at this point I cannot find where it is so I can approve or reject.

 

If I open the article in the KB, I dont have those options to choose from (do I need to make them?)

 

If I open the documents module there is nothing assigned to me.

 

Please advise.

 

Thanks.

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