AnsweredAssumed Answered

How to add cc emails to new email

Question asked by James Palmisano on Jun 28, 2016
Latest reply on Mar 3, 2017 by Francesca Shiekh

Hello,

  I need to find a way to include the people that are CC'ed in an email to appear when they email form the record view.

 

They then click the plus btn to generate a new email and this div appears to do that.

 

How would I start the process of automatically adding the CC'ed peoples to this view?

 

So to clarify I want the people that were CC'ed before in the case's history to automatically appear when clicking the plus btn and the user won't need to do it manually then.

 

Best Regards

 

James Palmisano

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