Error 500 after update centos 6

Hi David,

500 errors are typically logged in the PHP error log on the server, can you check for FATAL errors or post the last log lines from there?

- Dennis

Thanks Dennis, i found this errors :

python_init: Python version mismatch, expected '2.6.5', found '2.6.6'

[error] mod_fcgid: process /var/www/cgi-bin/cgi_wrapper/cgi_wrapper(2060) exit(communication error), get unexpected signal 4

I'm not sure if this is related to sugar crm

Thanks

David

Seems potentially like an issue with nss/nspr with CentOS 6.8 that could cause 500 errors as in your case.

I found the following that seems to report the same error for a different software.

http://xenhelp.blogspot.de/2016/05/wordpress-500-errors-yum-update-not.html 

I think it would be best to contact your hosting provider or reverting nss/nspr as in the linked post as this seems like an issue on server side.

Thanks Dennis. I just make the instructions in your link, but y continue with the same 500 error.

i'm, going to move the CRM to another server, if you have a step by step guide it would be apreciated.

Thanks

David

Sure, there is the following step by step guide:

http://support.sugarcrm.com/Knowledge_Base/Administration/Platform_Management/Moving_Sugar_to_Another_Server/index.html

Thanks Dennis for the link.

Regards.

David