I'm quite new to SugarCRM. I'm trying to see if the Process Author (aka Advanced Automation) would work for us. When a lead is promoted to an account, I'd like to call an internal webservice to do additional work - such as provision a demo account, etc. I was looking at the "actions" widget within Process Author, and the action types include: Business Rule, Assign User, Round Robin, Change Field, and Add Additional Field. Business rules seem like reusable chunks of logic, so those probably aren't it.
Should I be looking at logic hooks instead? If so, is there a way to trigger a logic hook from the Process Author? (I hope that makes sense!)