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Calling a webservice as part of a Process Author workflow?

Question asked by Bret Truchan on Jun 6, 2016
Latest reply on Jun 7, 2016 by Bret Truchan

Hello!

 

I'm quite new to SugarCRM.  I'm trying to see if the Process Author (aka Advanced Automation) would work for us.  When a lead is promoted to an account, I'd like to call an internal webservice to do additional work - such as provision a demo account, etc.  I was looking at the "actions" widget within Process Author, and the action types include: Business Rule, Assign User, Round Robin, Change Field, and Add Additional Field.   Business rules seem like reusable chunks of logic, so those probably aren't it.

 

Should I be looking at logic hooks instead?  If so, is there a way to trigger a logic hook from the Process Author?  (I hope that makes sense!)

 

Thanks!

Bret

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