When we run a campaign sugarcrm suppresses the emails with same email id in the targets.
I want to disable this functionality.Which files i need to use to disable this
Based on this article http://support.sugarcrm.com/Knowledge_Base/End_Users/Campaigns/Troubleshooting_Campaign_Suppressing_Some_Email_Addresses… sugarcrm suppressing duplicate email addresses.Can any one give me a start where i can be disabling this functionality.
I have found a progress in this task.
I have commnented out
File: /<>/modules/EmailMan/EmailMan.php commented line numbers 612 and 613
I have tested by creating a target list with two accounts having same email address and ran the campaign manually.I was able to receive two emails for both the accounts.
But this is not upgrade safe.Can any one please suggest me how to make this change upgrade safe.
Sidhu Prashant Patel Tevfik Tümer
Hi sidhu sidhu,
Duplicate that file to /<>/custom/Modules/EmailMan/EmailMan.php and comment the lines. Leave the original file untouched.
Hi Roland Cadavos
I have tried that but was suppressing my emails
Unfortunately, you can't as far as I know. Because your modifications on core functionality. Every pre-upgrade you need to compare this file with next release one and retrieve the changes into your customisations or other way around. Every post upgrade, you need to find those lines and remove them.
Developer Support Engineer
Retrieving data ...