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Call module record parent type as contact record and relationship with related account

Question asked by Hiren Darji on May 28, 2016
Latest reply on Jul 30, 2016 by Hiren Darji

Hello,

 

What I have done:

I have created the record in call module, in this call, I have set parent type as contact and selected the appropriate contact.

Saved the record, and it is showing the record properly.

Now, when I open the related contact, in the calls subpanel also, the call entry showing in list, it is also proper.

Now I have open the Account of that contact,

And from the Calls subpanel of Accounts module, I have Linked the Call record.

 

Question:

After linking the record in Accounts subpanel, the call module parent type changed from Contact to Account.

Why this is happening?

What is the workaround to keep the parent type as contact, and also display call record in Account subpanel?

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