AnsweredAssumed Answered

How can i auto relate inbound emails ?

Question asked by Bhavin Patel on May 26, 2016
Latest reply on Jun 2, 2016 by Emil Maran

When I send an email to one of my contacts, the Send email is stored in history and related to my contact.

when I get a response back from my contact the incoming email is not related to my contact,and therefore shows a blank field for contact in the history.

Is there a way to automatically relate the incoming email to my contact, based on the email address of my contact?