I am looking to extract the whole content from my email chain for the lead. Is it possible to download the emails associated with the lead in csv or excel?
Please help asap. I am looking to analyze historical data.
We don't have this feature built in quite yet. We do have an enhancement request here on reporting on the various email fields including the body.
Now if you have database access, you could run queries against the emails_text table's "description" field to pull the content of the email. You can even use the API to run some queries and then dump the data into a CSV or whatever format you want. Hope this helps.
Retrieving data ...