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Can no longer open attachments after a server move.

Question asked by Derek Veillon on May 17, 2016
Latest reply on May 17, 2016 by Angel Magana

We moved SugarCRM from Microsoft Server 2012 R2 to a linux server. We moved all data and the DB per SugarCRM Guidelines. Issue is now all old Wor.DOCX attachments we get an error when opening "We're sorry we can't open Doc Name because we found a problem with it's contents".

 

We moved the entire directory from one server to another but for some reason now Word documents are throwing this error. Any help would be greatly appreciated. THis is also for a client of ours.

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