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Add attachments on email subpanel create view in cases module

Question asked by sidhu sidhu on May 16, 2016

Hi All

 

   The case will have attachments added to the case in the documents subpanel. When I click the + sign to create an email, I want the email to also automatically include the attachments which are added on the case and attach them to the email.So if the case has two files attached to the case (Payment.pdf & ID.JPEG) when I click the + to generate the email, the two files  (Payment.pdf & ID.JPEG) should get attached to the email automatically  (PaymentInstruction.pdf & IDCopy.JPEG)

 

Can any one please update me how to go forward on this. Prashant Patel Shijin Krishna

 

Regards

Sidhu

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