Hi, I'm trying to understand the outgoing mail process off SugarCRM to solve some issues I'm having sending internal email. All my emails sending from sugar are going to junk/spam folder if the receiver is a colleague, i.e. has the same email domain as mine.
I'm using SugarCE Version 6.5.22 (Build 1055) in a godaddy centos os VPS server.
my smtp configurations are:
From Name: SugarCRM
From Address: XXXXXX@sYYY-YYY-YY-YY.secureserver.net (Y sequence is the IP address of my server)
Choose you email provider: OTHER
SMTP Mail Server: sYYY-YYY-YY-YY SMTP Port: 465
use smtp authentication: check Enable SMTP over SSL or TSL: SSL
username: XXXXXX (same as the part before @ on the above address)
allow user to use this account for outgoing email: check.
Email test sent and received ok. email sent to people outside my domain: OK. but If I try to send to someone inside the organization, Junk.
So my questions are:
1) Which email server sugar is using? sendmail? how can I be sure?
2) how do I track the email until he leaves my server? sendmail log?