I installed the module of LiveChat and it works so far, as I can create leads, contacts, accounts und opportunities directly fom the chat application
The problemis, that the module itself in Sugar integrated, shows the transrcipted chats. But when I want to match a transcript to one of the 4 Modules above, nothing gets saved.
And Livechat is not shown as subpanel in accounts, contacts, leads, and opportunities.
But the relations are given as shown in the attached screenshot.
Thanks for support in advance!