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Process author failed to connect server for email sending

Question asked by Michael Scheiwe on Apr 9, 2016
Latest reply on Apr 11, 2016 by Michael Scheiwe


I set up a simple workflow with process author. When an opportunity is created, a company shall receive an email. The relation between opportunity, account and the email in the account is given. When I now want to save the opportunity, I receive an server error. What is the problem? Does it get no connection to send the email by the email settings in the system?  I sended a test email by the system email and I received it on my user email account at gmail.


The new opportunity is saved in sugar, even that I get  the server connection error. So the email sending must be concerned by the server error.


Thanks in advance!