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Outlook Plug-in Message "Failed While Collecting Items for Auto Achieve"

Question asked by David Dlugosz on Apr 6, 2016
Latest reply on Oct 26, 2016 by Kristjan Geir Mathiesen

Installed the Outlook 2013 32-bit with Sugar Plug-in version 2.1.0, It connects and works fine; however, several of my clients receive a pop-up message occasionally.

The pop-up reads "Failed While Collecting Items for Auto Achieve".

I uninstall/reinstalling the plugin several times, but still get this error. One user is a new Sugar user, the other is a long time user who we upgraded to Sugar Plug-in version 2.1.0.

 

Is anyone else experiencing this issue?  Any insight on how to resolve this issue is appreciated.   

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