There is an option to automatically create cases from emails, but I'd like them to create tasks. Is this possible?
The easiest way to do this would be using Workflows. You can create one on the Emails modules, triggered when a new email is created (along with any other conditions you want), then have the Action be to create a related Task. Let me know if you have any questions about this!
I believed that workflows was being discontinued so I wondered if this was
Is it possible to do it as part of processes?
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