AnsweredAssumed Answered

Emails not working even though all settings are correct

Question asked by jamesgeddes on Mar 16, 2016
Latest reply on Apr 19, 2016 by Anurag Tiwari

Hi there,

I'm trying to set up email on SugarCRM community edition so that users can get the ability to reset their passwords. I have set the SMTP settings correctly, but it is still returning this error message;

Screenshot 2016-03-16 15.07.32.png

The email address exists on the web host as well as on Google Apps (email host) and all the other SMTP settings are correct. What is going wrong?