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How to import french/spanish alphabets/characters?

Question asked by Sohan Tirpude on Mar 10, 2016
Latest reply on Apr 7, 2016 by Vincent Amari

Hello all,

     I am using SugarCRM CE 6.5.x version. I am importing record in contacts where the contact name in french/spanish language. While importing record, on step 1, i can see same name which as in csv file.

import_french_1.JPG

But on step 3, I am seeing some different characters in the place some french/spanish alphabets/characters.

import_french_2.JPG

 

So, kindly guide me, how to import these french/spanish alphabets/characters as it is. Thank you.

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