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Error Stage commit failed When Upgrading from 6.5.22 to 7.6.1

Question asked by David Dlugosz on Mar 1, 2016
Latest reply on Mar 7, 2016 by David Dlugosz

When using upgrade wizard to upgrade from 6.5.22 to 7.6.1 it failed in the process 4 of 6 (Upgrade). the error returned is; Error Stage commit failed.


Below is an abstract from the UpgradeWizard.log:


Mon, 29 Feb 2016 15:21:48 -0600 [Upgrader] - Copying upgrade/scripts/post/1_ClearVarDefs.php

Mon, 29 Feb 2016 15:21:48 -0600 [Upgrader] - ERROR: Exception: Unable to create directory: /var/www/vhosts/


When I clock on go to home page I receive "Database failure. Please refer to sugarcrm.log for details."


Has anyone come across this type of issue during an upgrade?


- David