AnsweredAssumed Answered

Record is not opening

Question asked by Ajay Kumar on Feb 29, 2016
Latest reply on Mar 15, 2016 by Ajay Kumar

Hi All,


We are running on SugarCRM enterprise -

We are facing issue.

In the List View of a module ,clicking a record does not open the record view instead stays in the list view.The url gets appended with the record id as it should be,

but the record view is not rendered.


In browser console,It is throwing like

Uncaught TypeError: Cannot read property 'my_favorite' of undefined at  cache/include/javascript/sugar_sidecar.min.js?v=QDz1kVEi9tOmQnr6mGeo-w on line 1909. 

This issue is fixed on repair.But comes back after a while.It is not consistent.


Please advice me on this.