AnsweredAssumed Answered

How to avoid session expired when open multiple windows in SugarPRO

Question asked by Federico Ricci on Feb 23, 2016

Hi All,

sometimes, using SugarPRO version 7.6.10 with apache2 and Mysql, I need to open a link in a different windows but this usually broke the session and returns an error logging out user. For example, when creating a custom report, contacts listed in it have a target blank link so if I click on a contact listed in report, Sugar opens another window. In mozilla console log i receive errors like this:

ERROR[2016-2-23 13:0:29]: Unable to get filters from the server.

[HTTP/1.1 412 Precondition Failed 539ms]

Even if Sugar does not return errors, the new window comes into a loop of charging data.

Anyone knows why this may succed?

Thanks in advance.