I have recently updated to use Sugar Plug-in for Outlook 2013 32 Bit 2.1.0 for Microsoft Outlook 2013 . I have installed successfully and configured all settings in Outlook 2013. However, its seems I cannot sync any of my Appointments - the option is greyed out. According to the documentation, you only get this issue if you do not have the correct role to edit meetings in SugarCRM. I am an administrator on the Sugar instance (SugarCRM Professional, Version 22.214.171.124) so I have access to all modules.
Has anyone else had this issue?