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User can't login and gets error: A user was found to match all plain text credentials however hashed credential [password] did not match... what do we do here?

Question asked by nate on Feb 15, 2016

After setting a password for a user from the admin console, when the user now attempts to login they get the following message:  "A user was found to match all plain text credentials however hashed credential [password] did not match".  Has anyone else experienced this?  Is there another option to get out of this?

 

Thank you!

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