My Scheduler is not Running,
so i am running php -f cron.php > /dev/null 2>&1 and its running without error.
Process Workflow Tasks not having recent time entry .
How can i troubleshoot this Problem. ??
sugarcrm.log should give you some hint.
I am assuming that you have not forgot to add following line to add in your crontab file.
To be double sure,
If you are using linux machine,
Go To terminal window and enter following command: crontab -e
Enter following line to this file if you have not added.
* * * * * cd <PATH>; php -f cron.php > /dev/null 2>&1 (You can go to Schedulers listview, At the bottom of the page you will find exact path.)
be careful which user runs the cronjob! People tend to forget that the cronjob should be running under the same user as the webserver. This leads to one of the two not running anymore.
How to resolve:
1) Reassign ownership of everything in your SugarCRM folder to the user who runs the webserver (eg. "apache", www-data" or similar (depends on your installation))
2) Create cronjob for the same user: crontab -e -u <username>
Retrieving data ...