I'm create this formula in field (Call module)
But field parent_name existe in module.
Hi Rodolfo Jesus,
If you are wanting to get information from the related parent record in Calls then you will need to click on the "Related Field" option and then choose the related module you want (e.g. in this instance it adds an option for "Contacts (contact_parent)" that will look at the Related To field).
This will give you the correct format for getting the related record from the correct relationship, which in this instance is
Retrieving data ...