I would like to add a caller reference number to the Calls module so that when a caller requests a caller reference number we can provide one. Any suggestions would be appreciated.
I did find a similar post in the community that seems to answer this. You can find the post here. Hope this helps.
This is not possible via studio and requires changes at a developer level. The post provided by Jason Smith provides one option for a logic hook, with the other being making the database field auto-increment and locking the field in the vardefs in the directories so that it is read-only and cannot be changed.
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