We received notice from one of our North American data center providers that they are currently experiencing a DDoS attack. This attack caused performance issues for a subset of our On-Demand hosted instances.
The data center believes they have mitigated the problem and confirmed that traffic should be flowing normally.
If your instance is still experiencing performance issues, please open a case our Support team. More information on how to submit a case can be found at Working with Sugar Support.
Thank you for your understanding and we apologize for any inconvenience this has caused.