AnsweredAssumed Answered

text field not saving all text on save

Question asked by damund on Feb 4, 2016
Latest reply on Feb 4, 2016 by damund

I have a text field that has 2 issues:

Issue 1: Suddenly the field only saves the first letter of the field contents upon save.

Example:

field contains = test

click save

field saved  and now contains = t

I am at a loss I have no idea why it is doing this.

 

Issue 2: If the record is edited in any way the same field is emptied. This happens even if you do not alter the contents of the field.

Example:

In record for Bob Johnson

I add a note in the notes field (This is not the field with an issue)

The field with an issue contains = 123 (this has not been changed)

Save

Bob Johnson

Note is saved

but the other field containing 123 is now empty.

 

This is very confusing any assistance would be greatly appreciated.

I am working with SugarCRM CE 6.5.13

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