I don't want to use SQL.
Who has any idea, please share ?
My solution use logic hook with BeanFactory in call module to check record that related with case.
$getCase = BeanFactory::getBean('Cases');
$getCase->status = '1';
See ref. for more information.
Just add the relationship between cases and calls in sugar studio.
Thank for your reply
I already added this.
Now I try with REST api.
Can you suggest me what method is easier than REST api or use less runtime ?
Retrieving data ...