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How do I move accounts and contacts from one sugar instance to another

Question asked by Rick Reynolds on Jan 23, 2016
Latest reply on Jan 26, 2016 by jshaheen

I have  downloaded the account and contact data bases from one instance of sugar 6.5 and neither database will import into another instance of 6.5. Should I clear all account and contact IDs before I import as new?


Right now I can get to the point of upload and checking the settings page then click next and nothing.